Walrod Insurance Services Respects Your PrivacyWalrod Insurance Services understands the fact that your privacy is very important to you. Our policyholders have trusted us with their insurance needs for over 25 years, and it is important to us to maintain a high degree of integrity. We want you to understand how we protect your privacy when we collect and use information about you. Walrod Insurance Services does not sell your personal information to third parties. THE INFORMATION WE COLLECTWe may collect non-public personally identifiable information ("Information") as follows: Information We Obtain From YouInformation you provide to us during the quoting and/or application process, such as your name, address, phone number, e-mail address, social security number, driver’s license number, or date of birth. If you have provided us with your e-mail address, Walrod Insurance Services may use your e-mail address from time-to-time to communicate new services, special offers, and to confirm completion of transactions, but you may elect not to receive these offers by notifying our office. Information About TransactionsInformation about your transactions and experiences with us and others, such as your balance, payment history, when you have a claim, or coverage and vehicle changes. Information From Third PartiesInformation obtained from consumer reporting agencies, which provide us with motor vehicle reports, claim reports and/or consumer credit information where permitted by law. When you have asked for a rate quotation, Walrod Insurance Services may request credit information in accordance with applicable state law. Walrod Insurance Services employees will not have access to the details of your credit information. When Walrod Insurance Services does request credit information, the inquiry will be reflected in your personal credit file maintained by credit reporting agencies. If you commit to purchase an auto policy with Walrod Insurance Services, you give us permission to confirm your motor vehicle record and claims history. THE INFORMATION WE DISCLOSEInformation about our customers or former customers will only be disclosed as permitted or required by law. Information about our former customers will be safeguarded to the same extent as Information about our current policyholders. Information about you which has been collected is maintained in your policy and/or claims records. We use this Information to process and service your policy and settle claims or with your consent or as directed by you. We may also disclose it to persons or organizations as necessary to perform transactions you request or authorize. Example: We must exchange information about you with our agents, investigators, appraisers, attorneys and other persons who are or will become involved in processing your application and servicing your policy or any claims you may make. Example: When you are involved in a claim, policy information is provided to adjusters and the appropriate businesses that will repair your vehicle. Example: We may share Information with persons or organizations that we have determined need the Information to perform a business, professional or insurance function for us, such as businesses that help us with administrative functions or with financial institutions with whom we have a joint-marketing agreement. All of these companies are contractually obligated to keep the information that we provide to them confidential and to use the information only for the purpose for which the information was provided. Example: Information may be provided to organizations conducting actuarial research or audits. In this case, you will not be individually identified in any research report, the organization must agree not to redisclose the Information, and the Information will be returned to us or destroyed when it is no longer needed. We may also share your Information for other permitted purposes, including:
CONFIDENTIALITY AND SECURITYWe restrict access to nonpublic personally identifiable information about you to those employees whom we have determined need to know that information to provide products or services to you. We maintain strict physical, electronic and procedural safeguards designed to protect your Information from unauthorized access by third parties. ADDITIONAL INFORMATION FOR OUR WEB SITE USERSWalrod Insurance Services may place a small text file called a "cookie", on your computer’s hard-drive to identify you when you return to our web site. No personal information is stored in the cookie. This website provides some links to third-party websites that are not owned by Walrod Insurance Services. Walrod Insurance Services has no control over their privacy practices and assumes no responsibility in connection with your use of their websites. We recommend that you check the privacy policy of any website before you provide any personally identifiable information. FURTHER INFORMATIONIf you have any questions or would like more information, please write to us at: Walrod Insurance Services
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